Support
At CryptoLoko Casino, we understand that questions can arise at any moment during your gaming journey. Our dedicated support team is ready to assist you with any inquiries or concerns you might have, ensuring your experience remains smooth and enjoyable.
Contact Options
Our friendly support representatives are available through email at support@cryptoloko.com. Our team typically responds within 2-4 hours, though we strive to address your concerns even faster. Whether you have questions about your account, payments, or gameplay, we're here to help.
Available Support Hours
Our customer service team is available 24/7, meaning assistance is always just an email away. We understand that online gaming doesn't follow a 9-to-5 schedule, and neither does our support team. Day or night, weekday or weekend, our representatives are standing by to provide the assistance you need.
Common Questions
Many players find answers to their questions in our comprehensive FAQ section. Before reaching out, you might want to browse through these resources for immediate solutions to common inquiries about:
- Account verification procedures
- Deposit and withdrawal methods
- Bonus terms and conditions
- Game rules and strategies
- Technical troubleshooting
Payment Assistance
We offer various payment options including American Express, Bank Wire Transfer, Bitcoin/BTC, Bitcoin Cash/BCH, Litecoin/LTC, MasterCard, Neosurf, and Visa. If you encounter any issues with transactions or have questions about processing times, our support team can guide you through the process.
Bonus Support
Have questions about our exciting bonuses like the 505% welcome bonus with 55 Free Spins on Neon Wheel 7s Slots (code: GOLOKO)? Our team can explain wagering requirements, eligible games, and help you make the most of our promotional offers.
Commitment to Resolution
Every inquiry received is treated with the utmost importance. Our support specialists are thoroughly trained in all aspects of our casino operations and are equipped with the knowledge and tools to resolve your issues efficiently. We don't just provide answers—we deliver solutions.
Player Protection
Your well-being matters to us. If you have concerns about responsible gaming or need assistance with setting limits on your account, our support team can provide guidance and resources to help you maintain a healthy relationship with gaming.
Feedback Welcome
We continuously strive to improve our services based on player feedback. When contacting our support team, feel free to share your suggestions or ideas—we value your input and use it to enhance the CryptoLoko Casino experience for everyone.
Remember, at CryptoLoko Casino, you're never alone in your gaming journey. Our support team is committed to providing exceptional service and ensuring that your time with us is nothing short of extraordinary.